Privacy Policy for G-Tech Plumbing & HVAC

At G-Tech Plumbing & HVAC, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We may collect the following types of personal information from you:

• Personal Information: Your name, email address, phone number, billing information, and any other information you provide when you contact us, schedule services, or request a quote.
• Payment Information: When you apply for financing through WiseTack, we may collect necessary payment information, such as credit/debit card details or banking information.
• Device and Usage Data: We may collect information about your device, browser, IP address, location data, and how you interact with our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and understand how our website is used.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with plumbing and HVAC services, quotes, and financing options.
• To process payments and transactions securely.
• To communicate with you regarding your service requests, appointments, and any other customer service needs.
• To improve our website, services, and customer experience.
• To send you updates, promotions, and marketing materials (if you have opted in to receive them).
• To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: We may share information with third-party service providers who assist us in delivering services, processing payments, and offering financing options (such as WiseTack).
• Legal Authorities: We may share your information if required to do so by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. This includes secure servers, encrypted data storage, and access controls to ensure the confidentiality and integrity of your information.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request the correction of inaccurate or incomplete information.
• The right to request the deletion of your personal information, subject to certain legal exceptions.
• The right to withdraw consent to receive marketing communications.
• The right to opt-out of the sale of your personal information (if applicable under applicable laws).

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These tools help us analyze site usage, improve functionality, and serve you better. You can manage your cookie preferences through your browser settings.

7. Retention of Your Information

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, and resolve disputes. When we no longer need your information, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies when you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make significant changes, we will notify you by updating the policy’s effective date and, where appropriate, by sending you an email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

G-Tech Plumbing & HVAC
Email: [email protected]
Phone: (740) 312-6014